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A replacement for a stretched attachment sent next day with no charge. The HJ client experience is second to none. Just ordered another set of reins to go with my new HJ grockle bridle too. Everything is such great quality and fairly priced.
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Received my Athletic girth 🫶 Saddle fitted / shims all the works & my saddle still slipped back. Finally a peice of equipment that works & on top of that Amazing quality 👌
I had bought previously from HJ and loved the quality of the leather. I treated myself to a new bridle because i loved them so much, a month later our tackroom was broken into and cleaned out. The team (Dan) went above and beyond to help me replace my stolen bridles, I can't thank him and the enough. The bridle arrived beautifully packaged alongside the stirrup leathers . I will be buying again once insurance is sorted and replacement saddles have arrived. I'm eyeing up the T bar dressage leathers
It's a 10 star review from me. Highly recommended the quality, service and sensible price tags.
Thank you HJ
I originally purchased a Hunter Bridle for my horse, but sadly he passed away before I ever had the chance to use it. When I recently bought a new horse, I discovered the bridle was too small. Despite the original purchase being several months old, the team were incredibly understanding and kindly agreed to exchange it for an Extra Full size.
The service didn’t stop there. Once the replacement arrived, they were more than happy to help me fine-tune the fit by exchanging individual parts to ensure the bridle fitted my new horse perfectly.
Nothing ever felt like too much trouble, and every interaction was friendly, helpful and professional. It’s rare to find a company that genuinely goes above and beyond for its customers, but Henry James Saddlery certainly does.
I couldn’t recommend them highly enough. Outstanding products backed up by outstanding customer service. 10/10 – I’ll definitely be purchasing from them again in the future.
Very happy with the reins, well worth the money top quality 🙂
I brought the Henry James leather headcollar for my pony (cob size). It's beautiful, the leather is soft and supple. Guiness looked a million dollars in it. Would highly recommend
Great wuality and quickly posted
Very happy with the reins, well worth the money top quality 🙂
I brought the Henry James leather headcollar for my pony (cob size). It's beautiful, the leather is soft and supple. Guiness looked a million dollars in it. Would highly recommend
Beautiful quality my daughter was over the moon with it!
Stirrup leathers purchased Jan 2025 and not used until summer 2025 very light use, stored in a dry tack room and looked after. Stitching is coming away on leathers along one side and leather peeling back. Customer service not interested as more than 12 months old and purchased from HVS. I would have expected better. It’s a shame as like the look of their bridles but won’t risk the expense if the craftsmanship is this poor
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